“I went into an insurance claim situation nervous, not knowing the language and not knowing what to expect. However, from my first conversation with Mr. Sanders, I immediately felt at ease and knew I would utilize the services of Onyx Adjusting and Consulting. During his assessment, he asked questions, took pictures, walked me through the process and future steps, and, most importantly, answered all my questions with patience, wisdom, and authority. When the restoration team came out, they treated my home with so much care. They explained everything, cleaned up after themselves, and, more importantly to me, came when they said they would. But, that was only the beginning. Mr. Sanders met with the insurance company, explained everything, answered their questions, and communicated with them. When my insurance company paid the claim, Mr. Sanders reviewed the claim details, noted discrepancies, and countered the adjudicator. You all, they sent me a second check!!!! If I did not have Onyx Adjusting and Consulting, my basement would still be at a loss. I would wholeheartedly recommend Onyx Adjusting and Consulting to anyone. Mr. Sanders' thoroughness, knowledge of claims, honesty, professionalism, and integrity are unmatched..”