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Comprehensive Claim Solutions for Every Damage Type

Navigating your insurance claim with expertise, integrity, and a commitment to maximizing your recovery.

We advocate for homeowners and businesses across Illinois and Northwest Indiana, guiding you through every step of the property insurance claims process. With over a decade of experience, we bring expertise, clarity, and peace of mind.

Your Trusted Partner in Property Damage Claims

At Onyx Adjusting & Consulting, we specialize in representing homeowners and business owners throughout their property insurance claim journey. From the initial assessment to the final settlement, our licensed public adjusters work tirelessly to ensure you receive the full and fair compensation you deserve. We handle a wide array of property damage types, each with its unique complexities.

Our Specialized Services

onyx Water Damage Services

Navigating Storm Damage Claims

From hurricanes and tornadoes to heavy winds and hail, storm damage can be devastating. We meticulously assess all structural, roof, and property damage caused by severe weather, ensuring every detail is documented for your claim.

  • Thorough damage assessment (roof, siding, windows).

  • Expertise in wind, hail, and flood claim procedures.

  • Maximizing recovery for temporary repairs and full restoration.

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Resolving Water Damage Claims

Whether it's from burst pipes, leaks, appliance malfunctions, or sewage backups, water damage can lead to mold and structural issues. We work quickly to document the extent of water intrusion and identify secondary damages.

  • Assessment of origin and extent of water damage.

  • Inclusion of mold remediation and structural repairs.

  • Guidance on preventing future water issues.

Handling Fire & Smoke Damage Claims

Fire and smoke can cause extensive, often hidden, damage to property and contents. Our adjusters are adept at evaluating structural integrity, smoke odor permeation, and personal property losses.

  • Comprehensive assessment of fire, smoke, and soot damage.

  • Valuation of structural and personal property losses.

  • Ensuring coverage for temporary living expenses.

onyx storm Damage Services

Claims Consulting

We have extensive experience dealing with complicated insurance claims and can provide comprehensive advice and support on various issues.

onyx water damage clain

Umpire Services

Our team of experienced professionals can provide impartial advice and support to ensure that all parties involved in the dispute come to a resolution that is fair for everyone involved.

USPAP-Compliant Appraisals

Onyx Adjusting and Consulting is committed to providing USPAP-compliant appraisals for our clients. Our certified public adjusters utilize the latest industry standards for determining a fair and equitable value for damaged or destroyed property. We are committed to upholding the USPAP standards in all of our appraisals.

Our Simple Process

A straightforward approach that gets results. We handle the complexity so you don't have to.

Evaluate the Impact

Comprehensive assessment of your property damage and loss

Examine Your Policy

Detailed review of your coverage, rights, and benefits

Prepare Your Claim

Strategic documentation and professional submission

Negotiate & Settle

Expert advocacy for maximum compensation

The Onyx Advantage: Expertise You Can Trust

No Upfront Costs, No Recovery, No Fee

Unlike hiring an attorney or trying to navigate the complex claims process yourself, Onyx works on a contingency basis. You pay nothing out-of-pocket, and our fee is only earned when your claim is successfully recovered. This ensures our interests are fully aligned with yours.

  • Licensed & Experienced Public Adjusters

  • Dedicated Personal Service

  • Maximize Your Settlement

  • Access to Trusted Contractor Network

onyx Sanders

What Our Clients Say

Josh, from Onyx Adjusting and Consulting made my experience with my insurance and roofing Company seemless. He took the time to communicate and answer any questions I had throughout the process. He was professional, personable, and knowledgeable. I will utilize Onyx Adjusting and Consulting again in the future.

Cheryl Thompson

" When my basement flooded in December of 2022 due to a frozen pipe, I was devastated. I didn't know where to begin. I was referred to Onyx Adjusting and Consulting and it was smooth sailing from there. The team explained everything to me thoroughly and made sure I understood the entire process. They gave me solutions that would not only fix the current problem, but fix it permanently. They were very timely with everything I need it and work with my insurance company on my behalf. They advocate for their clients and stand by their work. I would recommend them to anyone."

Tashanna P

“I recently had the opportunity to work with Onyx Adjusting and Consulting and it was an absolute joy. Onyx was patient and kept me informed during the entire process. Mr. Sanders personally reached out to me with updates and continued to fight with my insurance company even after they said no. Words can not express the professionalism that Mr. Sanders offers and his experience and expertise is one in a million. I would definitely recommend Onyx Adjusting and Consulting and would give them 5 stars."

Steve C

Frequently Asked Questions

+ How does a public adjuster help with specific damage types?

A public adjuster specializing in specific damage types (like storm, water, or fire) possesses in-depth knowledge of how these events affect property and the nuances of policies covering them. We ensure all damages are identified and documented, and we negotiate with your insurer based on that specific expertise to maximize your payout.

+ What should I do immediately after [water/fire/storm] damage occurs?

After ensuring safety, mitigate further damage (e.g., turn off water, cover broken windows). Document everything with photos/videos. Contact Onyx Adjusting & Consulting before speaking extensively with your insurance company – we can guide your immediate steps.

+ Will using a public adjuster speed up or slow down my claim?

While we ensure thoroughness, our expertise often streamlines the process. We submit accurate and complete documentation from the start, reducing back-and-forth and potential delays from the insurer, ultimately leading to a faster, fairer settlement.

+ Do you only handle residential claims, or commercial as well?

Onyx Adjusting & Consulting proudly serves both residential and commercial property owners. Our expertise extends to various property types and business interruption claims.

+ What if my insurance company has already denied my claim?

Even if your claim has been denied, it's not the end. We can review your policy and the denial reasons to determine if there's a basis for an appeal or further negotiation. Many denied claims can be successfully reopened and settled with proper representation.