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About Onyx Adjusting & Consulting

Your dedicated partner in navigating complex property insurance claims with integrity and expertise.

Meet Our Founder

Our Mission: Advocating for You

At Onyx Adjusting and Consulting, we advocate for home and business owners across Illinois and Northwest Indiana, guiding them through every step of the property insurance claims process. With over a decade of experience, we bring expertise, clarity, and peace of mind—working to ensure you receive the full compensation you deserve with minimal stress.

Joshua Sanders

President

Licensed Public Insurance Adjuster & Claims Consultant

Joshua Sanders is a licensed public insurance adjuster and claims consultant specializing in commercial and residential property insurance claims. With over a decade of experience in the industry, Joshua is dedicated to being a strong advocate for his clients throughout the entire claims process.

He leverages the latest technology and refined techniques to ensure his clients receive fair and optimal outcomes when faced with property losses. Beyond his professional life, Joshua is a loving husband and father of three children. He takes pride in being a strong and constant presence for his family, while also instilling core values that withstand the test of time.

Joshua holds a Bachelor of Arts degree from Emporia State University, where he excelled in football and found inspiration in sports. These experiences taught him the values of self-worth, determination, and leadership that continue to fuel his success to this day.

onyx San

Why Clients Choose Onyx

Expert Policy Interpretation

We break down complex insurance jargon, ensuring you understand your coverage fully.

Client-First Advocacy

Our sole focus is on your best interests, not the insurance company's bottom line.

Seamless Process Management

We handle all the paperwork and communications, minimizing your stress.

Maximized Settlements

Our negotiation skills are geared towards securing the compensation you truly deserve.

Risk-Free Engagement

No upfront costs; we only get paid when your claim is successfully resolved.

Local Chicago & NW Indiana Expertise

Deep understanding of regional regulations and market conditions.

Hear From Our Satisfied Clients

Josh, from Onyx Adjusting and Consulting made my experience with my insurance and roofing Company seemless. He took the time to communicate and answer any questions I had throughout the process. He was professional, personable, and knowledgeable. I will utilize Onyx Adjusting and Consulting again in the future.

Cheryl Thompson

" When my basement flooded in December of 2022 due to a frozen pipe, I was devastated. I didn't know where to begin. I was referred to Onyx Adjusting and Consulting and it was smooth sailing from there. The team explained everything to me thoroughly and made sure I understood the entire process. They gave me solutions that would not only fix the current problem, but fix it permanently. They were very timely with everything I need it and work with my insurance company on my behalf. They advocate for their clients and stand by their work. I would recommend them to anyone."

Tashanna P

“I recently had the opportunity to work with Onyx Adjusting and Consulting and it was an absolute joy. Onyx was patient and kept me informed during the entire process. Mr. Sanders personally reached out to me with updates and continued to fight with my insurance company even after they said no. Words can not express the professionalism that Mr. Sanders offers and his experience and expertise is one in a million. I would definitely recommend Onyx Adjusting and Consulting and would give them 5 stars."

Steve C

Frequently Asked Questions

+ How does a public adjuster help with specific damage types?

A public adjuster specializing in specific damage types (like storm, water, or fire) possesses in-depth knowledge of how these events affect property and the nuances of policies covering them. We ensure all damages are identified and documented, and we negotiate with your insurer based on that specific expertise to maximize your payout.

+ What should I do immediately after [water/fire/storm] damage occurs?

After ensuring safety, mitigate further damage (e.g., turn off water, cover broken windows). Document everything with photos/videos. Contact Onyx Adjusting & Consulting before speaking extensively with your insurance company – we can guide your immediate steps.

+ Will using a public adjuster speed up or slow down my claim?

While we ensure thoroughness, our expertise often streamlines the process. We submit accurate and complete documentation from the start, reducing back-and-forth and potential delays from the insurer, ultimately leading to a faster, fairer settlement.

+ Do you only handle residential claims, or commercial as well?

Onyx Adjusting & Consulting proudly serves both residential and commercial property owners. Our expertise extends to various property types and business interruption claims.

+ What if my insurance company has already denied my claim?

Even if your claim has been denied, it's not the end. We can review your policy and the denial reasons to determine if there's a basis for an appeal or further negotiation. Many denied claims can be successfully reopened and settled with proper representation.